A 22kW generator and a 1,000-gallon reserve, in case the island loses power
A 22kW whole-house generator, a 1,000-gallon water reserve, and Starlink internet — how Casa Nakhla helps bridge an island outage, honestly explained.
Power & Water
Puerto Rico's grid has outages — Casa Nakhla runs a 22kW whole-house generator, a 1,000-gallon water reserve, and Starlink internet to help bridge them, in case of an island outage. The water reserve switches on automatically when city water goes out. None of this is a guarantee against every outage — heavy AC use drains the generator's fuel faster, so we ask guests to run cooling prudently and call us right away if anything doesn't kick in as expected.
What's actually installed
Generator
22kW, whole-house
Water reserve
1,000 gallons, automatic switch-over
Internet
Starlink satellite, with routers throughout the house including the pool area
How the water reserve works
City water in the area goes out now and then. The 1,000-gallon reserve now switches on automatically when that happens, so water should keep flowing. While the house is running on the reserve, please skip the jacuzzi and keep showers short. If there's still no water after it should have kicked in, contact the hosts right away rather than waiting it out.
Using the generator prudently
The whole-house backup generator is there in case of an island outage. Heavy AC load drains its fuel faster than normal use, so during a longer outage we ask guests to switch off any ACs they aren't using — there's a single master switch by the upstairs entrance that turns off every AC in the house at once, which makes this easy.
Why island guests care about this
Puerto Rico's grid isn't always reliable, and plenty of rentals have no backup plan at all. Casa Nakhla's generator, water reserve and Starlink internet exist specifically so an island-wide outage doesn't have to derail your trip — a real, practical reason guests choose it over a place with nothing in reserve.
The honest limits
This setup is built to bridge an outage, not to promise one will never happen or that it will last indefinitely. If you notice anything isn't working the way it should — power, water, or otherwise — call the hosts immediately rather than troubleshooting the equipment yourself; the pool and utility machinery in particular should never be adjusted by guests.
Good questions
Will we lose power if the island has an outage?+
The 22kW whole-house generator is built to bridge exactly that kind of outage — but no system is a total guarantee, and heavy AC use drains it faster, so we ask guests to run cooling prudently and let us know immediately if anything seems off.
What happens if the water goes out?+
The 1,000-gallon reserve switches on automatically. If there's still no water, contact the hosts right away — and skip the jacuzzi and keep showers short while the house is on reserve.
Do we have real internet if the power or cable goes down?+
Yes — Starlink satellite internet with routers throughout the house, including the pool area, independent of the local grid or cable provider.
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22kW generator, 1,000-gallon reserve, Starlink — one less thing to think about on your trip.